Shipping Policy
Welcome to fakeidfactory, a subsidiary of Custompal LLC. We encourage you to read our Shipping Policy carefully to understand the terms and conditions related to your order. Your satisfaction is our priority, and being informed will help ensure a smooth experience.
Shipping and Transportation Policy
If any item in your order is unavailable, we will fulfill and ship the available portions of your order. Once the unavailable item becomes available, we will ship the remaining items to you. Please note that shipping costs are non-refundable and are calculated based on the weight of your items and your delivery location. Delivery dates may vary depending on carrier practices, delivery location, method of shipping, and the total number of items ordered. Additionally, your order may be delivered in separate shipments.
Additional Taxes and Charges
Additional shipping fees may apply based on your location and the size of your order. You are responsible for any applicable taxes related to your order's delivery, including sales tax, value-added tax, customs duties, and excise taxes. If you notice any damage to the items upon delivery, please contact us within 5 days of receiving your order.
Worldwide Shipping
fakeidfactory.com offers worldwide shipping. Your order will be meticulously packaged and sent to a location of your choosing. We provide a flat shipping rate for all orders, with free shipping available for orders of two or more items. Delivery times generally range from 14-20 working days, depending on your location. For details on specific countries, please refer to our delivery page. Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 2 working days after placing your order to receive the shipping notification. If you have any questions or concerns regarding your shipment, do not hesitate to contact our customer service team. Thank you for choosing us, and we hope you enjoy your new purchase!
Urgent Request Fee
For urgent requests requiring delivery within one week, an additional fee of $60 will apply.
Express Agency, Processing Time, and Estimated Arrival
Once your order is confirmed, we will strive to dispatch it via USPS or Yun-Express the next working day, based on your selected service. Orders placed before 2 PM (GMT) from Monday to Friday will be dispatched the same day. Please allow 7-16 days for delivery. Any customs or import charges are the responsibility of the buyer.
Delivery Policy for Services
Upon receiving your order, we will deliver the services in accordance with the terms applicable to the services purchased. The nature of the services and the date of your purchase may influence the timing of service delivery. The services will be considered successfully delivered upon their completion.